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Evidence Guide: LMTML4008A - Undertake couture millinery

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

LMTML4008A - Undertake couture millinery

What evidence can you provide to prove your understanding of each of the following citeria?

Provide advanced client service

  1. Appointment is made to provide service to client
  2. Client records are assessed to establish millinery service history
  3. High-level interpersonal skills are used to provide high level of service
  4. Client needs, expectations and desired effect are identified
  5. Client priorities, preferences, budget and time lines are identified
  6. Agreement to continue with millinery service is obtained
  7. Client records are maintained
Appointment is made to provide service to client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client records are assessed to establish millinery service history

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

High-level interpersonal skills are used to provide high level of service

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client needs, expectations and desired effect are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client priorities, preferences, budget and time lines are identified

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Agreement to continue with millinery service is obtained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client records are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct initial millinery consultation

  1. Client intended use and desired effect are confirmed
  2. Accompanying outfit and accessories are identified and assessed if possible, to consider in millinery design
  3. Millinery design is considered according to the needs, expectations and personal features of the client
  4. Cost estimates are discussed with the client
  5. Size requirements are recorded
  6. Client order and design specifications are confirmed
Client intended use and desired effect are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Accompanying outfit and accessories are identified and assessed if possible, to consider in millinery design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Millinery design is considered according to the needs, expectations and personal features of the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Cost estimates are discussed with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Size requirements are recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client order and design specifications are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use millinery props and knowledge to assist client to select design

  1. Client is provided with high-level advice regarding the choice of millinery style
  2. High-level interpersonal skills are used to negotiate and advise on millinery design
  3. Models, sketches and examples are used to assist the client to decide on millinery styling
  4. Materials, styles and millinery features are discussed with the client
  5. Millinery models are used to demonstrate different millinery styles
Client is provided with high-level advice regarding the choice of millinery style

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

High-level interpersonal skills are used to negotiate and advise on millinery design

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Models, sketches and examples are used to assist the client to decide on millinery styling

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials, styles and millinery features are discussed with the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Millinery models are used to demonstrate different millinery styles

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Produce one-off hat for client

  1. Millinery pattern is produced for client order
  2. Materials are sourced for client order
  3. Alternative materials are produced if required to achieve desired effect
  4. Headwear is produced according to the design specifications
  5. Headwear is prepared for client fitting
Millinery pattern is produced for client order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Materials are sourced for client order

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Alternative materials are produced if required to achieve desired effect

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Headwear is produced according to the design specifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Headwear is prepared for client fitting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Conduct client fitting

  1. Appointment is made for client fitting
  2. Opportunity to fit headwear with clothing and accessories, is provided if required
  3. High-level interpersonal skills are used to assist client to review headwear and decide on modifications
  4. Trims, additional and alternative features are provided for consideration
  5. Required modifications to headwear are confirmed
  6. Client concerns are addressed and resolved when possible
Appointment is made for client fitting

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Opportunity to fit headwear with clothing and accessories, is provided if required

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

High-level interpersonal skills are used to assist client to review headwear and decide on modifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Trims, additional and alternative features are provided for consideration

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Required modifications to headwear are confirmed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Client concerns are addressed and resolved when possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Finish headwear and present to client

  1. Headwear is finished according to design specifications and modifications
  2. Headwear is finished for presentation by brushing, steaming or pressing, as necessary
  3. Appointment is made for final presentation to the client
  4. Final inspection is conducted to ensure conformance to client needs and expectations, and workplace quality standards
  5. High-level interpersonal skills are used to ensure client satisfaction as much possible
Headwear is finished according to design specifications and modifications

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Headwear is finished for presentation by brushing, steaming or pressing, as necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appointment is made for final presentation to the client

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Final inspection is conducted to ensure conformance to client needs and expectations, and workplace quality standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

High-level interpersonal skills are used to ensure client satisfaction as much possible

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain Records

  1. Finished article and conformance records and reports are accurately maintained
  2. Detailed client records are maintained
Finished article and conformance records and reports are accurately maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Detailed client records are maintained

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work to quality and safety standards

  1. Workplace quality standards and procedures for specific task are identified.
  2. Work is conducted to meet workplace quality standards.
  3. OHS practices for the specific task are identified.
  4. Work tasks are conducted according to OHS practices
Workplace quality standards and procedures for specific task are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work is conducted to meet workplace quality standards.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

OHS practices for the specific task are identified.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work tasks are conducted according to OHS practices

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Demonstrates skills and knowledge to:

accurately identify client needs, expectations and desired outcome

provide high-level and relevant millinery advice

effectively use millinery props and resources to establish client needs

use effective and professional interpersonal skills to establish relationship with the client and provide high-level, individualised customer service

effectively negotiate order details and price with the client

conduct millinery fitting and identify required adjustments

finish headwear is according to workplace standards and client requirements

present completed item to the client

follow OHS guidelines throughout production of millinery items

record client details according to workplace procedure

establish client satisfaction as the objective of interaction and millinery production

Consistently applies skills and knowledge when:

organising work

completing tasks

identifying improvements

using workplace practices

using OHS practices

recording and reporting accidents and incidents

assessing operational readiness of equipment used and work processes

recognising and adapting to cultural differences in the workplace, including modes of behaviour and interactions

completing work systematically with attention to detail without damage to goods and equipment

Context and specific resources for assessment

Assessment may occur on the job or in an appropriately simulated environment and requires access to work areas, materials and equipment and to information on workplace practices and OHS practices.

Guidance information for assessment

This unit may be assessed independently or in combination with other relevant units.

Required Skills and Knowledge

This describes the essential skills and knowledge and their level, required for this unit.

Demonstrates knowledge of:

millinery policies, standards and guidelines, industry codes of practice, legislative and regulatory requirements

a wide range of textiles and materials, including their composition and the stretch quality of fabrics

industry, workplace and product processes

millinery production tools and equipment

millinery pricing

information required for complete consultation

style options, fashion trends and total look concepts

protocol regarding headwear and dress style for specific occasions

millinery manufacture techniques

OHS practices, including hazard identification and control measures

quality practices

workplace practices

recording and reporting practices

Demonstrates skills to:

price millinery items

select appropriate materials

suggest appropriate styles

use high-level interpersonal skills

assess client expectation and satisfaction

interpret and apply established procedures

document, assess and transfer information

sketch designs to portray images to clients

make millinery patterns for one-off items

make individual hats according to specific client requirements

provide high-level customer service for fittings

finish headwear according to client requirements

present headwear to clients

negotiate price and confirming millinery sale

read, interpret and follow information on work specifications, standard operating procedures and work instructions and other reference material

maintain accurate records

communicate within the workplace

sequence operations

meet specifications

clarify and check task-related information

carry out work according to OHS practices

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.

Legislative/regulatory requirements

All work must comply with relevant Federal and State or Territory legislative or regulatory requirements.

OHS practices

OHS practices must include hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may include:

manual handling techniques

standard operating procedures

personal protective equipment

safe materials handling

taking of rest breaks

ergonomic arrangement of workplaces

following marked walkways

safe storage of equipment

housekeeping

reporting accidents and incidents

other OHS practices relevant to the job and enterprise